What happens if your customers don’t use the solution you provide?

Quite simply, they won’t renew it.

This is where adoption support comes in, providing visibility on usage and features enabled on the provided software. Hep your customers unlock the value in their investments with an adoption program.

The IB report provides you with the insight to plan your adoption program providing you with the information to build a business case.

Featured Success Story from Cisco

ATEA experience improved product and services growth through Icebreaker

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Discover the calculations behind the benefits

Use our calculators to predict the impact that an IB report could have on your business:

Coverage Calculator

Find the impact of lifting your coverage rates, renewal rates and attach rates could have on your revenues.

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Contract Calculator

See how consolidating your contracts and contract end-dates could save your business money.

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Attach Rate Calculator

Attach more services either at the point of renewal of just after sale, and build your business.

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LifeCycle Advantage Program

For qualifying partners, Cisco Lifecycle Advantage centers on important milestones in the life of a customer and uses action-triggered email automation to provide partners with a simple, efficient customer engagement model. The program is based on the opportunities in your Icebreaker reports. We start by helping you identify the opportunities, formalise a plan with you and execute specific journeys to improve renewals, expand coverage and adoption of Cisco technology.

Start by requesting an IB report, and the Cisco team will be on contact with more information if you qualify.

Request Report

Request a report today and get visibility on the hidden opportunities in your install base including renewals, refresh, LDoS and where you can cover the uncovered. It’s really simple – just complete our quick sign-up process to unlock tools and support that help you make the most of an IB report.

Request Report