All hardware products have a lifespan. Naturally as technology improves, it supersedes its previous iteration. By taking advantage of newer technology, businesses benefit by enabling new services, enhanced customer experiences and an agile infrastructure.

Eventually, we will announce that a product will become end of life and when that happens, we will end services coverage for that product on the Last Day of Support (LDoS).

These products are identified in the Smart IB report meaning you can plan campaigns around upgrades, complete refresh or even migration.

Featured Success Story from Cisco

Cygate grow their business by covering uncovered equipment

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Discover the calculations behind the benefits

Use our calculators to predict the impact that an IB report could have on your business:

Coverage Calculator

Find the impact of lifting your coverage rates, renewal rates and attach rates could have on your revenues.

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Contract Calculator

See how consolidating your contracts and contract end-dates could save your business money.

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Attach Rate Calculator

Attach more services either at the point of renewal of just after sale, and build your business.

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LifeCycle Advantage Program

For qualifying partners, Cisco Lifecycle Advantage centers on important milestones in the life of a customer and uses action-triggered email automation to provide partners with a simple, efficient customer engagement model. The program is based on the opportunities in your Icebreaker reports. We start by helping you identify the opportunities, formalise a plan with you and execute specific journeys to improve renewals, expand coverage and adoption of Cisco technology.

Start by requesting an IB report, and the Cisco team will be on contact with more information if you qualify.

Request Report

Request a report today and get visibility on the hidden opportunities in your install base including renewals, refresh, LDoS and where you can cover the uncovered. It’s really simple – just complete our quick sign-up process to unlock tools and support that help you make the most of an IB report.

Request Report